1. Error Codes CANON/KODAK
E000/E38
thermistor (TH1) kabel konselet atau terputus.
The thermalswitch (TP1) putus.
Lampu pemanas putus.
SSR rusak.
DC control rusak.
Setelah diperbaiki harus di error dengan service mode (COPIER>FUNCTION>
CLEAR>ERR).
E001/E39
thermistor (TH1) kabel konselet atau terputus
sub thermistor (TH2) kabel konselet atau terputus
Lampu pemanas putus.
SSR rusak.
DC control rusak.
Setelah diperbaiki harus di error dengan service mode (COPIER>FUNCTION>
CLEAR>ERR).
E002/E34
Penyebab Utama Adalah termistor utama ( TH1) mempunyai kontak lemah/putus
Thermalswitch ( TP1) putus.
SSR rusak. DC control rusak
Gaya Pendeteksian
0000 suhu pemanas tidak menjangkau 100°C
di dalam 2 min setelah melewati 70°C.(biasanya daya listrik kurang)
Setelah diperbaiki harus di error dengan service mode (COPIER>FUNCTION>
CLEAR>ERR).
E003/E35
Penyebab Utama Adalah termistor utama ( TH1) mempunyai kontak lemah/putus
Thermalswitch ( TP1) putus.
SSR rusak. DC control rusak
Gaya Pendeteksian
0000) Temperatur yang dideteksi oleh termistor yang utama adalah 70°C untuk 2 detik
Setelah diperbaiki harus di error dengan service mode (COPIER>FUNCTION>
CLEAR>ERR).
E004/E36
Penyebab Utama [Adalah] SSR mempunyai suatu korsleting.
DC pengontrol PCB [yang] salah/cacat.
Pendeteksian
0000 ac driver rusak/heater lamp putus
Setelah diperbaiki harus di error dengan service mode (COPIER>FUNCTION>
CLEAR>ERR).
E005/E37
Penyebab Utama web habis.
sensor panjangnya web ( PS45) rusak
DC pengontrol PCB rusak.
Pendeteksian
0000 Panjang web lebih dari panjang yang ditetapkan.
Perhatian Setelah menggantikan web, lakukan program COPIER>COUNTER>MISC>FIX-WEB dan PENGUTIP>
COUNTER>DRBL-1>FX-WEB.
E010/D48
Penyebab Utama main motor ( M2) rusak.
DC pengontrol PCB rusak.
Pendeteksian
0000 jam Denyut nadi tidak tiba untuk 2 detik atau lebih setelah yang utama
motor [memandu;mengemudi] isyarat ( MMFG) telah dihasilkan.
E012
Penyebab Utama [Adalah] motor drum ( M1) salah/cacat. DC pengontrol PCB [yang] salah/cacat.
Gaya Pendeteksian
0000 jam Denyut nadi tidak tiba untuk 2 detik atau lebih setelah drum
motor [memandu;mengemudi] isyarat ( DMFG) telah dihasilkan.
E013/D83
Penyebab Utama toner penuh
( MSW2) masih tertekan/rusak
DC pengontrol PCB [yang] salah/cacat.
Gaya Pendeteksian
0000 Perputaran dari barang sisa ton feedscrew keluar order;pesanan, dan
tombol [itu] ( MSW2) ditekan berulang kali selama suatu periode spesifik
tentang waktu.
E014/D50
Penyebab utama fixing motor (M19) rusak.
The DC controller PCB rusak
E020/E84
Penyebab Utama hopper connector diputus.(tidak ditancap)
Toner hopper Motor ( M9/M10) rusak
Toner sensor ( TS1/TS2) rusak.
DC pengontrol PCB rusak.
E032
Main Cause The copy data controller or the remote diagnostic device is faulty. The Main
controller PCB is faulty.
Mode of
Detection
0001 Although once connected, the copy data controller or the remote
diagnostic device has become disconnected.
E061
Laser Unit salah/cacat.
potensi Pengukuran PCB salah/cacat.
DC pengontrol PCB [yang] salah/cacat.
Gaya Pendeteksian
0001 [Sebagai/Ketika] hasil kendali potensi, potensi permukaan drum ( VL2)
tentang latar belakang yang putih adalah sekitar 200 V ( pembangkit gambaran hitam padat).
0002 keluaran [yang] membebankan Yang utama menggunakan untuk keluaran cetakan dan drum
potensi permukaan setelah keluaran laser telah dibuat adalah sekitar 200 V
( pembangkit gambaran hitam padat).
E100
Main Cause The BD PCB is faulty. The laser unit is faulty. The laser driver PCB is
faulty. The wiring is faulty (short circuit, open circuit). The DC controller
PCB is faulty.
Mode of
Detection
0001 In 100 msec after the laser drive signal has been generated, the BD
signal is not detected 50 times or more within 40 msecs.
0002 While the laser is on, the BD signal cycle is found to be outside a
specific range 10 times or more.
E110
Main Cause The laser scanner motor (M15) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty.
Mode of
Detection
0001 • After the laser scanner motor drive signal has been generated,
the motor ready signal (LMRDY*) does not arrive for 15 secs or
more. (stop full speed, half-speed full speed)
• During the period of 'full speed half speed', the motor ready
signal does not arrive for 60 secs or more after the speed change
signal has been generated.
• During the period of 'full speed rotation', the motor ready signal
is not detected 50 times or more (t intervals of 100 msec).
E121
Main Cause The controller cooling fan (FM4) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty.
Mode of
Detection
0001 Although the controller cooling fan (FM4) is being driven, the
clock signal (FM4LCK) does not arrive for 5 secs or more.
E196
Main Cause The EEPROM on the DC controller PCB is faulty. The location of the
EEPROM is wrong. The DC controller PCB is faulty.
Mode of
Detection
1abb When data is written to the EEPROM, the data written and the data
read do not match.
2abb When the ID read into the EEPROM and the ID into the ROM are
compared, a mismatch is found.
3abb When ID in the EEPROM and the ID in the ROM are compared
after the main power switch is turned on, a mismatch is found.
a: chip Nos. 0 through 5 (0: IC104, 1: IC105, 2: IC109, 3: IC110, 4:
IC127, 5: IC130)
bb: chip faulty address (bit)
COPYRIGHT © 2000 CANON INC. 2000 2000 2000 2000 CANON iR5000/iR6000 REV.0 JULY 2000
CHAPTER 6 SELF DIAGNOSIS
6-6 T
E202
Main Cause The scanner HP sensor (PS39) is faulty. The scanner motor (M3) is faulty.
The reader controller PCB is faulty.
Mode of
Detection
0001 The scanner HP sensor does not turn off even when the scanner has
been moved 40 mm forward after the main power switch has been
turned on or the Start key has been pressed.
0002 The scanner HP sensor does not turn on even when the scanner has
been moved 450 mm in reverse.
Caution No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR).
E204
Main Cause The ADF controller PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0001 During printing, the image leading edge signal does not arrive from
the ADF.
Caution No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR).
E220
Main Cause The lamp inverter PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0001 The lamp inverter PCB is found to have a fault.
E225
Main Cause The scanning lamp (xenon tube) is faulty. The inverter PCB is faulty. The
CCD/AP PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0000 A specific signal level cannot be attained by CCD gain correction
at power-on.
0002 The edge gain correction value changed more than a specific level
compared with the correction value used for the preceding sheet.
COPYRIGHT © 2000 CANON INC. 2000 2000 2000 2000 CANON iR5000/iR6000 REV.0 JULY 2000
CHAPTER 6 SELF DIAGNOSIS
6-7 T
E240
Main Cause The main controller PCB. The DC controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in the communication between the main
controller PCB and the CPU of the DC controller PCB.
E243
Main Cause The control panel CPU PCB is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in communication between the CPU of the
control panel CPU PCB and the main controller PCB.
E248
Main Cause The EEPROM on the reader controller PCB is faulty. The reader controller
PCB is faulty.
Mode of
Detection
0001 The ID read into the EEPROM when the main power switch has
been turned on and the ID in the ROM do not match.
0002 When data is written into EEPROM, the data written and the data
read do not match.
0003 When data is written, the ID in the EEPROM and the ID in the
ROM are found not to match.
E302
Main Cause The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit).
The reader controller PCB is faulty.
Mode of
Detection
0001 During shading, the reader controller PCB does not end shading in
1 sec.
0002 In stream reading, the edge white accumulation (processing) does
not end after a period of 10 secs.
COPYRIGHT © 2000 CANON INC. 2000 2000 2000 2000 CANON iR5000/iR6000 REV.0 JULY 2000
CHAPTER 6 SELF DIAGNOSIS
6-8 T
E601
Main Cause The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The DC controller PCB is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 The main controller PCB has detected an error in control data
while an image was transmitted between the main controller PCB
and the hard disk drive.
0001 The main controller PCB has found an error in the control data in
transfer of images between main controller PCB and the DC controller
PCB.
E602
Main Cause The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The main controller PCB is faulty.
Mode of
Detection
0001 A mount error was detected when the hard disk was started up
from the boot ROM.
0002 A data read error (from the hard disk) was detected when the hard
disk was started from the boot ROM.
E607
Main Cause The hard disk fan (FM7) is faulty. The wiring is faulty (short circuit, open
circuit). The DC controller PCB is faulty.
Mode of
Detection
0000 While the hard disk fan (FM7) is being driven, the clock signal
(FM7CLK) does not arrive for 5 secs or more.
E677
Main Cause The various printer board (accessories) are faulty. The main controller PCB
is faulty.
Mode of
Detection
0001 An error has occurred in the communication between the various
printer boards (accessories) and the main controller PCB.
COPYRIGHT © 2000 CANON INC. 2000 2000 2000 2000 CANON iR5000/iR6000 REV.0 JULY 2000
CHAPTER 6 SELF DIAGNOSIS
6-9 T
E710
Main Cause The DC controller PCB is faulty. The reader controller PCB is faulty.
The main controller PCB is faulty.
Mode of
Detection
0001 When the main power is turned on, the IPC (IC5021) on the reader
controller PCB cannot be initialized.
0002 When the main power is turned on, the IPC (IC120) on the DC
controller PCB cannot be initialized.
0003 When the main power is turned on, the IPC (IC1003) on the main
controller PCB cannot be initialized.
E711
Main Cause The connector is not connected properly. The remote diagnostic device PCB
is faulty. The copy data controller PCB is faulty. The ADF controller PCB is
faulty. The ADF controller PCB is faulty. The finisher controller PCB is
faulty.
Mode of
Detection
0001 Data has been written to the error register of the IPC (IC5021) on
the reader controller PCB four times or more within 1.5 secs.
0002 Data has been written to the error register of the IPC (IC120) on
the DC controller PCB four times or more within 2 secs.
0003 Data has been written to the error register of the IPC (IC1003) of
the main controller PCB four times or more within 2 secs.
E712
Main Cause The connector is not connected properly. The ADF 24-V power supply is
faulty. The ADF controller PCB is faulty. The reader controller PCB is
faulty.
Mode of
Detection
0001 Communication does not resume in 3 secs after data has been written
to the error register of the communication IC (IPC) of the ADF
controller PCB.
0002 The transmission bit is not enabled after a period of 10 sec at the
sync register of the IPC (IC5021) on the reader controller PCB.
COPYRIGHT © 2000 CANON INC. 2000 2000 2000 2000 CANON iR5000/iR6000 REV.0 JULY 2000
CHAPTER 6 SELF DIAGNOSIS
6-10 T
E713
Main Cause The connector is not connected properly. The finisher accessories power
supply PCB is faulty. The finisher controller PCB is faulty. The DC controller
PCB is faulty.
Mode of
Detection
0000 The communications IC (IPC) on the finisher controller has gone
out of order.
E717
Main Cause The wiring is faulty (short circuit, open circuit). The copy data controller or
the remote diagnostic device is faulty. The main controller PCB is faulty.
Mode of
Detection
0001 The copy data controller or the NE controller is out of order or an
open circuit has been detected.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E719
Main Cause The wiring is faulty (short circuit, open circuit). The coin vendor is faulty.
The main controller PCB is faulty.
Mode of
Detection
0001 The communication between the coin vendor and the main controller
PCB has been interrupted.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E732
Main cause The connector has poor contact. The reader controller PCB is faulty.
Mode of
Detection
0001 The main controller PCB has detected an error in the communication
between the reader controller PCB and the main controller
PCB.
E733
Main cause The connector has poor contact. The DC controller PCB is faulty.
Mode of
Detection
0001 The main controller PCB has detected an error in the communication
between the DC controller PCB and the main controller PCB.
COPYRIGHT © 2000 CANON INC. 2000 2000 2000 2000 CANON iR5000/iR6000 REV.0 JULY 2000
CHAPTER 6 SELF DIAGNOSIS
6-11 T
E740
Main cause The LAN card is faulty. The main controller PCB is faulty.
Mode of
Detection
0001 An error is detected on the LAN card at power-on (with the card
inserted).
0002 A MAC address is found to be faulty.
0003 The LAN card register cannot be read.
E741
Main Cause The PCI bus connection is not proper. The main controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in the PCI bus.
E742
Main Cause The RIP1 board (accessory) is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 An error has been detected by self diagnosis of the RIPI board.
E743
Main cause The connector has poor contact. The main controller PCB is faulty.
Mode of
Detection
0000 The reader controller PCB has detected an error in the communication
between the main controller PCB and the reader controller
PCB.
E804
Main Cause The wiring is faulty (short circuit, open circuit). The DC power supply fan
(FM6) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 While the DC power supply fan is being driven, the clock signal
(FM6CLK) does not arrive for 5 secs or more.
CHAPTER 6 SELF DIAGNOSIS
E805
Main Cause The wiring is faulty (short circuit, open circuit). The feed fan (FM1) is
faulty. The heat discharge fan (FM3) is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0001 While the heat discharge fan is being driven, the clock signal
(FM3CLK) does not arrive for 5 secs or more.
0002 While the feed fan is being driven, the clock signal (FM1CLK)
does not arrive for 5 secs or more.
E824
Main Cause The wiring is faulty (short circuit, open circuit). The primary charging assembly
cooling fan (FM2) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 While the primary charging assembly cooling fan is being driven,
the clock signal (FM2CLK) does not arrive for 5 secs or more.
